CBSE Class 11th(Commerce)  Business Studies Syllabus 2020-21

           Business Studies Class 12 Syllabus

Part A: Principles and Functions of Management

Unit I: Nature and Significance of Management

• Management - concept, objectives and importance

• Management as Science, Art and Profession

• Levels of management

• Management functions - planning, organising, staffing, directing and controlling

• Coordination - concept and importance

Unit 2: Principles of Management

• Principles of Management - concept and significance

• Fayol's principles of management

• Taylor's Scientific Management - principles and techniques

Unit 3: Business Environment

• Business Environment - concept and importance

• Dimensions of Business Environment - Economic, Social, Technological, Political and Legal

• Demonetization - concept and features

• Impact of Government policy changes on business with special reference to liberalization, privatization and globalization in India

Unit 4: Planning

• Concept, importance and limitations

• Planning process

• Single use and standing plans. Objectives, Strategy, Policy, Procedure, Method, Rule, Budget and Programme

Unit 5: Organising

• Concept and importance.

• Organizing Process.

• Structure of organization - functional and divisional concept. Formal and informal organization - concept

• Delegation: concept, elements and importance.

• Decentralization: concept and importance.

Unit 6: Staffing

• Concept and importance of staffing

• Staffing as a part of Human Resource Management - concept

• Staffing process

• Recruitment process

• Selection - process

• Training and Development - Concept and importance. Methods of training- on the job and off the job- Induction training, vestibule training, apprenticeship training and internship training.

Unit 7: Directing

• Concept and importance

• Elements of Directing

• Motivation - Concept, Maslow's hierarchy of needs; Financial and non-financial incentives

• Leadership - concept, styles - authoritative, democratic and laissez faire

• Communication - concept, formal and informal communication; barriers to effective communication, how to overcome the barriers

Unit 8: Controlling

• Concept and importance

• Relationship between planning and controlling

• Steps in the process of control

Part B: Business Finance and Marketing

Unit 9: Financial Management

• Concept, role and objectives of Financial Management

• Financial decisions: investment, financing and dividend - Meaning and factors affecting them

• Financial planning - concept and importance.

• Capital Structure - concept and factors affecting capital structure

• Fixed and Working Capital - concept and factors affecting their requirements.

Unit 10: Financial Markets

• Financial Markets: Concept, Functions and types

• Money market and its instruments.

• Capital market: : Concept, types (primary and secondary), methods of floatation in the primary market

• Stock Exchange - Meaning, Functions and trading procedure

• Securities and Exchange Board of India (SEBI) - objectives and functions.

Unit 11: Marketing

• Marketing - Concept, functions and philosophies

• Marketing Mix - Concept and elements

• Product - branding, labelling and packaging - Concept

• Price - Concept, Factors determining price

• Physical distribution - concept, components and channels of distribution

• Promotion - Concept and elements; Advertising, Personal Selling, Sales Promotion and Public Relations

Unit 12: Consumer Protection

• Concept and importance of consumer protection

• The Consumer Protection Act, 2019: Meaning of consumer, Rights and responsibilities of consumers, Who can file a complaint?, Redressal machinery, Remedies available

• Consumer awareness - Role of consumer organizations and Non-Governmental Organizations (NGOs)